Recruitment | Executive Search

German speaking Client Relations Associate job – Market Related Salary – Cape Town, South Africa

Are you fluent in German? Our client in Cape Town, South Africa, is looking for a German speaking Client Relations Associate. Your main responsibility will be to ensure client satisfaction. You will work with the company’s most important customers. Cape Town, South Africa, is the perfect place to apply for a job, the city is rich in culture, history and it’s one of Africa’s most beautiful cities. Lots of travelers ended up falling in love with Cape Town and they decided to stay, permanently. An absolutely gorgeous city with breathtaking scenery and endless adventure.

Your key job responsibilities as the German speaking Client Relations Associate in Cape Town, South Africa will include:

  • Serve as primary contact for the company’s clients, listen to their needs and strive to promote customer convenience in any contact they have with RFS
  • Serve as liaison between clients and custodians, funds, insurance companies and other related entities
  • Periodically attend client and prospect meetings while representing the firm in a professional image
  • Responsible for client onboarding, setting up new accounts, following up on transfers and transaction requests such as contributions and withdrawals
  • Manage client information: prepare client reports, submit and follow up on necessary paperwork, regularly update CRM
  • Foster a culture of compliance and maintain logs of money in / money out, check receipt log, stock receipt log and signature guarantee logs
  • Create and maintain systems and procedures which enable us to respond to client requests, as well as try to proactively anticipate their needs

Requirements for this German speaking Client Relations Associate job in Cape Town, South Africa:

  • Desired to have 3-5 years of related industry experience with proven ability to build lasting client relationships
  • Knowledge of investments, investment products, financial planning and use of financial planning tools
  • Excellent interpersonal/communication and organizational skills
  • Detail oriented, strong analytical/problem solving skills, ability to work in a team
  • Ability to work in a fast-paced professional environment with heavy phone-based customer interaction
  • Ability to manage and resolve difficult situations with clients

If you meet the above requirements for this German speaking Client Relations Associate job in Cape Town, South Africa, we would love to hear from you! Please send your CV through to today!

If you wish to view additional German Language jobs in Cape Town, South Africa, please click through to our job section

Tagged as: Cape Town, Client Relations Associate, Customer Service, German, South Africa

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