Are you a gamer, the person who always solves your family’s computer problems or just in general have a big interest and experience in technology? A huge IT company with offshore offices in Cape Town, South Africa have an exciting job opportunity for an Italian speaking Service Desk Specialist to join their team.
Your key job responsibilities as the Italian speaking Service Desk Specialist in Cape Town, South Africa:
- Be the first person to come in contact with customers
- Solve IT related issues via phone, chat and email
- Invite customers to participate in phone problem solutions
- Solve the customer’s problems, both internally and externally in an efficient manner
- Coordinate all incoming requests for priority issues
- Validate customer details and different requirements for data access
- Be the face of the company and make sure your service is high-quality so that customer satisfaction gets the highest rating
Requirements for this Italian speaking Service Desk Specialist job in Cape Town, South Africa:
- Able to provide high quality service to customers by answering phone, e-mail and chat
- Advanced knowledge of the Italian language
- Fluent in English
- Experience of IT or customer service jobs
- Have a genuine interest in the IT industry
- Be solution-oriented and good at being able to prioritize
- Be good at listening and having a positive attitude
If you meet the above requirements for this Italian speaking Service Desk Specialist in Cape Town, South Africa, we would like to hear from you! Please send your CV through to email@example.com today! If you wish to view additional Italian Language jobs, please click through to our job section.
If you wish to view additional Italian Language jobs, please click through to our job section.