Recruitment | Executive Search

Portuguese speaking Client Service Agent job – Market Related Salary – Cape Town, South Africa

Are you fluent in Portuguese and looking for an exciting new job opportunity in Cape Town, South Africa? Keep reading! A leading outsourcing management services organisation, providing services to a niche group of customers and delivering cutting edge solutions to a global user-base is currently looking to expand their dynamic business with a Portuguese speaking Client Service Agent

Your key responsibilities as the Portuguese speaking Client Service Agent in Cape Town, South Africa will include:

  • Meet daily service level requirements in dealing with inbound and outbound calls
  • Meet daily turnaround times by ensuring customer requests are resolved
  • Record keeping of enquiries and changes made from inbound and outbound calls on a daily basis
  • Check that customer requests are resolved by ensuring that external parties complete the enquiry or change/s within the agreed turnaround time
  • Meet daily service delivery to customers as per set quality assurance guidelines
  • Maintain customers’ relationships by following quality assurance guidelines

Requirements for this Portuguese speaking Client Service Agent job opportunity in Cape Town, South Africa:

  • Fluent in Portuguese
  • Some Customer Service experience
  • Credit and Criminal Clear
  • Ability to work under pressure
  • PC Literacy

If you meet the above requirements for this Portuguese speaking Client Service Agent job opportunity in Cape Town, South Africa, we would like to hear from you! Please send your updated CV through to contact@languagereruiters.com today!

If you wish to view additional Portuguese Language jobs in Cape Town, South Africa, please click through to our job section

Tagged as: Cape Town, Cape Town jobs, Portuguese Jobs, South Africa

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