A global sports betting, gaming and entertainment provider have an exciting job opportunity for a Spanish speaking Live Chat Specialist to join their team in Cape Town, South Africa. They are one of the largest online gaming, poker and sports betting company in the world and therefore, they are constantly expanding their presence in regulated markets all over the world. This is a busy team, so you’ll enjoy a fast-paced environment with amazing bonuses, incentives, and more in the heart of Cape Town…
Your key job responsibilities as the Spanish speaking Live Chat Specialist in Cape Town, South Africa will include:
- Liaising directly with their players primarily via live chat and occasionally by email to answer their questions and resolve their queries
- You will be on top of your game when having to inform players of any upcoming promotions, regulation changes and requirements
- Always providing fast, accurate, thorough and friendly responses
- Stay fully up-to-date with all of the Guidelines, Policies and Procedures and will be up to the task of completing any other duties associated with assisting their players as requested by management
Requirements for this Spanish speaking Live Chat Specialist job in Cape Town, South Africa:
- You need to have the ability to demonstrate excellent verbal and written communication skills in Spanish and English
- Must have great customer service skills
- Possess the ability to multitask, think quickly on your feet, so that you can make solid decisions
- Be tech-savvy and efficient with different communication and office software tools
- Highly- motivated with great attention to detail and able to evaluate customer demands
If you meet the above requirements for this Spanish speaking Live Chat Specialist job in Cape Town, South Africa we would like to hear from you. Please send your CV through to email@example.com today!
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