Do you speak Arabic and have a flair for solving tech puzzles?
We’re on the lookout for an Arabic Speaking Technical Support Advisor to join a cutting-edge global team based in Cape Town, South Africa. This is more than just a support role – it’s a chance to apply your problem-solving skills in a vibrant, multicultural environment, all while living in a world-class city that blends adventure with the opportunity.
From troubleshooting user issues to guiding clients through technical solutions, you’ll be the go-to contact for Arabic-speaking users needing assistance with products, platforms, or services.
Your key job responsibilities as the Arabic Speaking Technical Support Advisor in Cape Town, South Africa:
- Provide first-line technical support to Arabic-speaking users via email, chat, and phone
- Diagnosing, troubleshooting, and resolving software and platform issues
- Educate users on features and functionality with clarity and patience
- Document all support cases accurately and follow internal protocols
- Escalate complex issues to higher-tier tech teams when required
- Collaborate with international team members to deliver consistent, high-quality service
Requirements for this Arabic Speaking Technical Support Advisor job in Cape Town, South Africa:
- Fluency in Arabic, both spoken and written
- Proficient in English, the language of internal operations
- Experience in tech support, IT helpdesk, or a related technical role
- A strong interest in technology and the ability to explain complex systems in simple terms
- Strong communication and multitasking skills
- Ability to work shifts (including evenings, weekends, and public holidays)
- A proactive, curious mindset and the ability to work independently or in a team
If you meet the above requirements for this Arabic Speaking Technical Support Advisor job in Cape Town, we’d love to hear from you. Send your CV to contact@languagerecruiters.com today.
If you do not receive feedback within 7 days, please consider your application unsuccessful.
To explore more Arabic language roles, head to our job section.
Tagged as: Arabic, Arabic Jobs, Technical Support, IT Support, Cape Town Jobs, South Africa, Language Jobs
