Recruitment | Executive Search

French speaking Customer Support Consultant job – Competitive salary + benefits – Cape Town, South Africa

An international super-fast growing tech company that are revolutionising hoteliers around the globe has an exciting job opportunity for a French speaking Customer Support Consultant to join their team in Cape Town, South Africa. You will be responsible to ensure their French speaking hoteliers are using their software with absolute happiness. Embrace challenges and opportunity for growth in a fun and relaxed working environment!

Your key job responsibilities as the French speaking Customer Support Consultant in Cape Town, South Africa will include:

  • Training hoteliers in using the system to their best advantage on all possible touchpoints
  • Proactively calling hoteliers to convince them of the added value of our additional paid features
  • Fun & productive collaboration with our other teams, specifically your French¬†teammates
  • Creating video & written content to teach our hoteliers all possible topics so they can use the system in the most self-sufficient way

Requirements for this French speaking Customer Support Consultant job in Cape Town, South Africa:

  • Speaks French¬†on a native level
  • Hotel (front-desk/reservations) experience
  • Patient and empathetic towards others, but naturally able to lead a conversation, deal with emotions, and not afraid to upsell
  • Motivated to work in a high-tech, fast-paced, entrepreneurial environment, requiring strong prioritisation abilities
  • Drive to revolutionise hoteliers worldwide
  • Self-motivated & ability to deliver under pressure
  • Team-player
  • Organised and great eye for detail
  • Affection for both international business & tech

Benefits for working with this team:

  • Working in a vibrant international fast-growing company
  • Unlimited learning & growth potential
  • Your ideas and performance making a big difference in our organisation and the global hotel industry
  • Work hard, Play hard mentality. They love celebrating successes together!
  • Employee Equity Scheme
  • Regular trips to Europe for trainings & celebrational ceremonies (International Week)
  • Annual hotel experience
  • Friday lunches are on them
  • Annual salary increases
  • Training & Development opportunities

Ready to embark on this thrilling adventure? Send us your application to today! This French speaking Customer Support Consultant job in Cape Town, South Africa is waiting for you!

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Tagged as: Cape Town, Cape Town jobs, Cape Town. South Africa, French, French Jobs