Recruitment | Executive Search

German speaking Online Customer Support Executive job – Competitive salary + benefits – Cape Town, South Africa

Embark on an exciting eCommerce journey in the vibrant city of Cape Town, South Africa!

Are you fluent in German and ready to immerse yourself in a dynamic online customer support role?

Join a leading eCommerce company and contribute to a team that prioritizes fun, innovation, and ensuring our customers enjoy a stellar shopping experience. If you’re eager to play the role of a hero in the realm of eCommerce customer support, this opportunity may be the perfect fit for you!

As the German-speaking Online Customer Support Executive in Cape Town, South Africa, your primary responsibilities will include:

  • Delve into the eCommerce landscape and assist German-speaking customers with their inquiries and requests.
  • Brighten our customers’ day by delivering exceptional online support through chat, email, and social media channels.
  • Guide customers through the website, troubleshoot issues, and ensure they easily locate what they’re seeking.
  • Act as the superhero resolving order-related matters and diligently tracking packages to ensure customer satisfaction.
  • Collaborate with your exceptional colleagues to exchange insights, tips, and moments of laughter while consistently delivering top-notch service.

Requirements for this German-speaking Online Customer Support Executive role in Cape Town, South Africa:

  • Fluent in German (bonus points if you even dream in German!)
  • Proficient in English for effective communication within the office environment.
  • Demonstrated passion for helping people, coupled with a talent for making challenging situations appear effortless.
  • Tech-savvy skills – no need for a cape, just a computer and internet connection.
  • Enthusiasm for life, a great sense of humor, and the ability to maintain a light and enjoyable atmosphere, even during busy periods.
  • Genuine interest in eCommerce and a desire to contribute to a team that is reshaping the landscape of online shopping.

If you meet the above requirements for this German-speaking Online Customer Support Executive position in Cape Town, South Africa, we invite you to reach out! Please send your CV to today. If you do not receive feedback within 7 days of your application, kindly note that you were not successful in making the shortlist.

If you wish to view additional German language jobs, please click through to our job section.

Tagged as: Cape Town, Cape Town jobs, German, German Careers, German Jobs, South Africa