Are you a fluent Swiss Italian speaker looking for an exciting job opportunity in Cape Town, South Africa? Keep reading! A global marketing leader are looking for you to join their team as a Swiss Italian speaking Customer Care Advisor. If you are fluent in Swiss Italian and are a customer-oriented person, this job will be perfect for you! This company offers amazing benefits including a full relocation package (flights, accommodation, visa assistance), amazing bonuses, incentives and much more!
Your key job responsibilities as the Swiss Italian speaking Customer Care Advisor in Cape Town, South Africa will include:
- Responding to customer queries by telephone, email and online chats in Swiss Italian Language
- Processing and taking ownership of all incoming and outgoing contacts in a multimedia environment
- Processing pertinent information into relevant databases
- Customer relationship building & management
- Problem solving tasks during shift
- Handling and taking full responsibility for customer related queries
- Make outgoing calls and execute outbound campaigns to identified customers, e.g. welcome calls, failed purchases, etc.
- Performing extra tasks given by managers / shift supervisors as required
Requirements for this Swiss Italian speaking Customer Care Advisor job in Cape Town, South Africa:
- Swiss Italian as home/first language essential
- Fluent in English; able to communicate effectively (read, write and speak fluently)
- Be available for 24/7 shift rotations
- Completed high school qualification
- 2 years’ work experience post qualification
- Prepared to gain international experience – work abroad
- Good communication and interpersonal skills and team spirit;
- Able to process confidential and / or highly sensitive information
- Experience with customer service (preferred)
- Good listening and empathy skills
- Good time management skills
If you meet the above requirements for this Swiss Italian speaking Customer Care Advisor job in Cape Town, South Africa, we would love to hear from you! Please send your CV through to email@example.com today!
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