If you are technically interested and ready for a customer service experience in sunny Cape Town, South Africa, this is the right opportunity for you! A famous online payment company have an exciting job opportunity for a Portuguese speaking Online Payment Specialist to join their team! Come and join this technical support team and work with an international global player in the field of customer success management.
Your key job responsibilities as the Portuguese speaking Online Payment Specialist in Cape Town, South Africa will include:
- Provide support to customers by responding to inbound requests and document relevant case information
- Assisting users with pre-sales, general inquiries and technical support issues via phone/ email/ social media channels
- Adapting the brand’s voice and tone for interactions on both private (phone/email/chat) and public (social/forums/e-commerce reviews) channels
- Ensuring excellent customer satisfaction by responding in an appropriate and friendly manner
Requirements for this Portuguese speaking Online Payment Specialist job in Cape Town, South Africa:
- Native level of Portuguese and a good level of English
- Knowledge of the value and impact that a good customer experience can create
- Have previous experience in Customer Service (B2B or B2C)
- Be an attentive listener, comfortable and skilful at communicating with people
- Motivated and have a positive mindset
- Client and service-oriented
- Punctual, flexible and a team player
- Excitement about intercultural communication and the expatriate lifestyle
If you meet the above requirements for this Portuguese speaking Online Payment Specialist job in Cape Town, South Africa we would like to hear from you. Please send your CV through to firstname.lastname@example.org today!
If you wish to view additional Portuguese Language jobs in Cape Town, South Africa, please click through to our job section.