Are you the kind of technical support professional who stays calm under pressure and knows how to get things fixed properly?
We are hiring a Senior Desktop Support Engineer (Portuguese Speaking) for an exciting opportunity in Cape Town. This role is suited to someone with solid 2nd line support experience and a strong background across desktop support, Microsoft technologies, cloud services, and infrastructure support, with the ability to support Portuguese-speaking users effectively.
Your Key Job Responsibilities will include:
You’ll be involved in troubleshooting escalated incidents, supporting users across Azure, Office 365, Active Directory, Windows environments, VMware, Intune, and backup technologies, while working in a business-critical and highly regulated setting.
Requirements for this role:
We’re looking for someone with strong technical troubleshooting skills, excellent communication in Portuguese and English, and a proactive, solutions-driven mindset.
If you enjoy ownership, variety, and meaningful technical work, this role is worth a serious look.
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