Recruitment | Executive Search

Customer Service Jobs & Recruitment in Cape Town & Johannesburg | South Africa

Customer Service forms an integral part of every company. Thus, it is vital to have a professional team on board when it comes to providing customer service to clients. The Customer Service and Contact Centre job division at Initiate International has grown from strength to strength, specifically in bridging the gap between our Foreign Language department & Business Process Outsourcing (BPO) sector. It has since, carved its name within the market to lend it’s hand to various industries. These include, but are not limited to: Retail, Marketing, IT, Finance & Insurance and automotive.

We ensure that each client is attended to by our specialist BPO recruitment team; whether it be for a migration of a call centre from one country to another or to expand the outbound arm of your business filling job openings with unique skill sets and language proficiency, we are there to consult and help, every step of the way.

If you are a career seeker, ideally with foreign language skills, who is ready to make the move, we would like to hear from you. Contact Centre or Customer Service positions make for great job opportunities for foreign language speakers, as they often include work visas to South Africa and benefits. We have a seperate recruitment department for Customer Service positions and are the preferred contact for BPO outsourcing companies and foreign language candidates setting foot in South Africa.

If you are a BPO Company, contact us to fill your job openings in customer service in South Africa.

Your Human Resource┬áneeds will be in good hands, as we have dedicated recruitment teams in both Cape Town and Johannesburg, as well as internationally, who can assist and adapt to individuals and business’ ever changing needs. We aim to provide a one-stop-shop situation for the Customer Service and Contact Centre arena! Contact us confidentially as a candidate looking for a role in Customer Services or as a BPO client seeking advice or a Human Resource solution for your business.

Specialist areas we cover within the Contact Centre Industry:

  • Customer Service Representatives
  • Foreign Language & Industry Specialist Expertise
  • Outbound & Inbound Call Centres
  • Telesales
  • Team Leaders & Management
  • Contact Centre Migration & Set-Up
  • Consulting and specialist recruitment for BPOs

Enjoy browsing through all the latest job openings in Customer Service in Cape Town and Johannesburg.